F.A.Q.

What is AbuBambu?

AbuBambu is a Digital Cryptocurrency Intermediary Agency based in Madrid.

AbuBambu requested technological integration in the Kraken exchange with the aim of facilitating the immersion of Spanish users in cryptocurrency.

What is Bitcoin?

Bitcoin is a digital currency used for fast, secure and low cost payments without the need for a central issuer or processor. Bitcoins are stored and sent electronically from private wallets. Introduced in 2009, bitcoins have increased greatly in value due to their limited supply and growing popularity.

How to buy cryptocurrency?

After you deposit cash from your bank to your AbuBambu bank account, you can make an order to buy bitcoins or any other cryptocurrencies available on the exchange.

How to sell cryptocurrency?

You can make an order to sell them for cash. When your order is filled, you can withdraw the cash to your bank.

What currencies can I trade cryptocurrency with?

You can trade between cryptocurrencies and euros.

How much does AbuBambu charge in trading fees?

Please, visit the Fees and Pair Info page for full details.

How to start?

It's simple and quick to set up with AbuBambu. Click open an account, complete the form and activate your account. After verifying, you can fund your account with cash and start trading.

What is verification?

The law requires that we verify your account by asking who you are and where you live. To open a basic account and get started trading, we only ask you the data from de register process.

What information must I provide?

To open a basic account and start trading, we only require your full name, email, date of birth, address and phone number. You must also complete the anti-money laundering form and authorize the mandate contract for AbuBambu. This process will not take more than 15 minutes.

Why do I have to provide my personal information to trade cryptocurrencies?

AbuBambu takes every measure to prevent fraud and be fully compliant with KYC (Know Your Client) and AML (anti-money laundering) regulations for trading of digital assets.

What FIAT currencies can I deposit and withdraw?

You can deposit and withdraw euros.

Can I trade digital currencies other than Bitcoin?

Yes. You can trade Bitcoin(XBT), Ethereum (ETH), Bitcoin Cash (BCH), Monero (XMR), Dash (DASH), Litecoin (LTC), Ripple (XRP), Stellar/Lumens (XLM), Ethereum Classic (ETC), Augur REP tokens (REP), ICONOMI (ICN), Melon (MLN), Zcash (ZEC), Dogecoin (XDG), Tether (USDT), Gnosis (GNO), and EOS (EOS).